Effective User Stories Course


8-hour Live Online User Story Training Class over 2-days


User Stories have become an essential aspect of many organization’s implementation of agile practices.

In this 8-hour class we will go beyond the basics of typical certification classes to explain, demonstrate, and practice techniques for mapping, writing and getting user stories ready for planning, prioritization and development.

  • We will explain practical tips to discover and organize stories with story maps.
  • Participants will learn how to write good user stories and acceptance criteria with a variety of exercises and examples.
  • We will introduce and practice using the User Story Discovery Canvas as a way to facilitate and focus the conversation around a story and its acceptance criteria.
  • Participants will get to practice writing and elaborating user stories using the User Story Discovery Canvas in online group exercises during the session.

This is a short intensive class that covers a lot of ground. Attendees will learn more than just the basics, and will leave this workshop with a solid understanding of how they can practically apply the methods and learning on their projects or for their sprints.

Additional information


Lean-Agile, PPM, Business Analysis


Agile Team Members, Product Owners, SCRUM Masters, Product Managers, Project Leaders, Business Analysts, Project Managers, Program Managers, Portfolio Managers, Project Team Members, Business Architects, Enterprise Architects, Business Managers

Credits Offered

9 PDUs/ CDUs

Delivery Method

In-class, Live Online


9 Hours Total: 7 in-class hours (1-Day x 9am-5pm (ET)) or 8 hours 2-days x 11am-3pm (ET) plus pre/post self-paced learning


Advanced, Foundational, Intermediate


Public or Private

Vendor / Product Line


Learning Objectives

  • Learn how to use Agile methods to communicate requirements
  • Understand the what, why, and how of User Stories
  • Learn techniques to identify, organize, refine and build out user stories
  • Gain confidence in writing good user stories
  • Learn methods to support productive effective conversations in User Story Workshops
  • Understand how and when agile business analysis techniques and visual models can add value and context to a story
  • Learn about ways to split and add just the right amount of detail to stories

Course Outline

An Overview of User Stories

  • What are User Stories (and what they are not)
  • The three C’s
  • What is the purpose of User Stories
  • Common challenges

User Story Sessions

  • The key to effective conversations
  • Story Mapping
  • Demonstration and Group Exercise

The User Story Discovery Canvas

  • The elements of a user story and the Discovery Canvas
  • How the User Story Discovery Canvas makes it easier to write good stories
  • Facilitating the conversation using the User Story Discovery Canvas
  • Demonstrations and Group Exercise

How to Write Good Stories

  • The three R’s
  • Applying INVEST characteristics
  • Group exercise

Splitting & Combining Stories

  • Why and when to split stories
  • Seven ways to split stories
  • Why and when to combine stories

Adding Acceptance Criteria to Stories

  • The best ways to write good acceptance criteria
  • Group exercises

Wrap up

IAG Training Experience

Whether you are attending online or in person, in a public or a private in-house classroom, our courses are designed to provide an enjoyable, engaging and effective learning environment. Our instructors are all experienced practitioners and our courses all include demonstrations, examples, and exercises to make the content relevant and meaningful.

For our virtual remote training classes, we follow our proprietary Collaborative Online Learning Model which emphasizes engagement and experiential learning with lots of video and chat-based group discussion, and quizzes, and exercises to make your time with us fun and productive.

We use Microsoft Teams Meeting and Mural for our visual modeling demonstrations and group exercises. Participants also have access to the Teams site and Mural workplace for 60 days to review and download the many handouts, templates and examples from the class.

Participants receive a participant guide as well as access to our online class workspace for templates, handouts, samples and additional reference material.

Who Should Attend

This workshop is intended for:

  • Agile Team Members
  • Product Owners
  • Scrum Masters
  • Business Analysts
  • Agile Project Managers
  • Agile team members
  • and those seeking certification or development credits for:
    • PMI-ACP® (Agile Certified Practitioner) from the Project Management Institute (PMI®)
    • AgileBA® from the Agile Business Consortium
    • ICP (ICAgile Certified Professional) from the International Consortium for Agile
    • CABA (Certified Agile Business Analysis) from the International Software Quality Institute (iSQI®)
    • ECBA™, CCBA®, CBAP® and Agile Analysis Certificate from the IIBA

Though there is no pre-requisite to this course, participants should be familiar with business analysis and agile concepts to receive the best value from the class.

Eliciting Business Requirements, Defining Business Requirements, and the Business Analysis Bootcamp all cover the essential and practical aspects of User Stories. This class, however provides a more advanced coverage of the topic.

Agile Business Analysis is a very similar course and is sometimes taught in tandem with this course.


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