Process Mapping Using BPMN Course

(3 customer reviews)



This one day course is designed to help Business Analysts map their organisation’s processes using the global standard notation, BPMN 2.0. BAs will learn how to become proficient in improving processes, gathering requirements, and communicating effectively with your business users using these process modeling and mapping techniques.

Additional information


Enterprise Architecture, Business Analysis,


Business Analysts, Business Architects, Enterprise Architects

Credits Offered

7 PDUs/ CDUs

Delivery Method

In-class, Live Online


7 Hours (1-Day x 9am-5pm (EST))


Foundational, Intermediate



Vendor / Product Line


Course Outline

Learning Objectives

  • Understand what is involved in mapping your processes and who (including stakeholders) should be involved
  • Be able to communicate, simply and effectively with your business users
  • Know how deep to go when developing AS IS and TO BE process maps
  • How BPMN can make gathering business requirements much more efficient
  • See how mapping processes contributes to understanding and consensus between business and ITSpecifically, participants will be able to:
  • Understand the symbols used in BPMN and which ones to use with your business or technical audiences
  • Understand the role process mapping plays in process improvement and requirements gathering
  • Relate process maps to use cases
  • Understand the role that process maps play in scoping out the requirements gathering portion of a project
  • Know when and how to use the common BPMN symbols including:
    • Events
    • Activities
    • Gateways
    • Sequence and Message flows
    • Expanded and collapsed sub-processes
    • Swimlanes and pools and many more
  • Identify process owners and the role they play in the process
  • Break down high level end to end processes into their appropriate components
  • Determine how to identify requirements down to the use case / activity level and where they fit in the overall process
  • Identify critical data and how it fits in each process
  • Identify Best Practices when mapping your processes
  • Map processes that business users and IT folks will be able to understand

IAG Training Experience

Whether you are attending online or in person, in a public or a private in-house class, our courses are designed to provide an enjoyable, engaging and effective learning environment. Our instructors are all experienced practitioners and our courses all include demonstrations, examples, and exercises to make the content relevant and meaningful.

Participants receive a participant guide as well as access to our online class workspace for templates, handouts, samples and additional reference material.

Who Should Attend

3 reviews for Process Mapping Using BPMN Course

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    M Burke

    Overall, I enjoyed it. The trainer was very knowledgeable and gave some good personal experience situations.

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    Instructor was well versed and kept us engaged. 4.5 stars.

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    C. C.

    Well covered content and material was clear and easy to follow. The scope was perfect for a 1 day class – I wanted more!

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