Business Analysis Skills Training Workshop


Now including use of AI tools. This live online Business Analysis Skills Training Workshop Course covers essential techniques to be effective in both agile and traditional environments.


Live Instructor-led Virtual BA Training
  • New and updated. IAG’s rebranded flagship course “Business Analysis Skills Training Workshop” covers the essential BA skills for eliciting, modeling and managing business system requirements for agile and traditional projects.
  • Now including how to use AI tools to write, analyze, and improve requirements, use cases, user stories and other BA models.
  • Aligned with both IIBA BABOK (and ECBA, CCBA, and CBAP certifications) and PMI’s PBA Certification.
  • Bringing the accreditation theory to life, this course can both help those seeking accreditation and those looking at applying it to their job.
  • The course provides real world context, practical skills, numerous examples, templates and checklists.
  • This has been our most popular on-line course – taught live by our senior Business Analysis Consultants using our Online Collaborative Learning Framework.
  • In 16 action-packed hours, participants learn the essential BA skills and techniques to be effective and a valuable member of a Project or Agile Team. Everything you need to get started and support the team through initiation, planning, elicitation and analysis activities.
  • IAG is known for its practical courses and the steps and questions that make it easy perform key BA activities from scoping a project to story mapping to running in-person and Virtual Discovery Sessions, eliciting requirements, modeling use cases, or refining the product backlog.
  • If you are familiar with our other courses, you will love our Business Analysis Skills Training Workshop.
  • Each day covers specific modules that flow progressively through the process starting at the initiation of a project and its high-level objectives and requirements, through successively more detailed modeling and mapping of the process in order to discover and define the functional and non-functional requirements (as IEEE system-shall statements or user stories and their acceptance criteria). Participant will learn a variety of traditional and agile business analysis techniques.
  • Following the learning methods and course design that is so popular with IAG’s clients, participants learn specific tips, precise steps to follow, techniques to use, questions to ask, and templates to fill out.
  • Participants are also given exercises to complete which are reviewed in-class. All registered attendees are also given access to an online class workspace to obtain course materials, checklists, handouts, exercises, and to share information and discuss topics with classmates.
  • With IAG’s Live Virtual Training, you get to learn from our leading experts on business analysis, agile, requirements and architecture with the convenience and cost effectiveness of being online. From IAG’s web-conferencing facilities, our instructors provide an interactive, video and web-based experience that puts you right in the classroom but with the convenience of being online!
  • Enrol in our Business Analysis Skills Training Workshop and become an exceptional BA in just 16 hours.

Additional information


Business Analysis


Business Analysts, Project Managers, Project Team Members, Business Architects, Agile Team Members

Credits Offered


Delivery Method

In-class, Live Online


4 Sessions x 4 hours (Over four days)


Foundational, Intermediate


Public or Private

Vendor / Product Line


Course Outline


  • What is Business Analysis today
  • What is Requirements Definition and Management today
  • Traditional and Agile Business Analysis
  • NEW! Using AI technology in your BA role
  • Visioning and Scoping
  • Context Diagramming
  • Story Mapping
  • Eliciting and Modeling High-Level Requirements
  • User Stories
  • Use Case Modeling
  • User Story Elaboration
  • Data Modeling
  • Process Modeling
  • Business Rules
  • Writing Functional and Non-Functional Requirements
  • Business Requirements Documentation
  • BA and Requirements Verification
  • Validation and Prioritization

Learning Objectives

  • How to effectively perform the essential activities of a Business Analyst
  • NEW! Understand how AI technology can be used in BA tasks
  • Learn the steps to follow and questions to ask to when eliciting and modeling
  • Understand how you can identify clients’ business needs easily, without needing to be a subject matter expert
  • Learn how you can conduct fast and efficient analysis – maximizing the time and resources of the company (Including using AI tools)
  • Learn how to apply industry best practices for discovering, describing and documenting requirements for various projects (new development, maintenance and package) and in various environments (iterative, incremental and waterfall)
  • Learn the steps, questions and techniques for business process and data modeling – using such tools as context diagramming, use-case modeling, process modeling, data descriptions, entity relationship diagrams)
  • Learn the Agile BA techniques to support story mapping, writing user stories, running user story workshops, verifying and validating user stories and acceptance criteria using the definition of ready, prioritizing stories, and refining the product backlog.
  • NEW! Learn and practice using ChatGPT for writing requirements, use cases, user stories, and acceptance criteria.

IAG Training Experience

Whether you are attending online or in person, in a public or a private in-house class, our courses are designed to provide an enjoyable, engaging and effective learning environment. Our instructors are all experienced practitioners and our courses all include demonstrations, examples, and exercises to make the content relevant and meaningful.

Participants receive a participant guide as well as access to our online class workspace for templates, handouts, samples and additional reference material.

In the online class environment, participants will make use of various features of the technologies used. Participants will be involved in group discussions in Zoom class and breakout rooms, chat discussions in Teams, exercises and demonstrations in Mural, templates in Excel and Word, as well as using ChatGPT and other apps.

Pre-requisite Courses: none

Overlapping Courses: (Courses covering many of the same topics)

  • The Business Analysis Bootcamp covers all topics in this course plus additional topics

Additional Courses: (for more detail on topics covered and other related topics)

  • Lean-Agile Business Analysis — for more in depth coverage of BA activities and requirements in an agile context
  • Realistic Project Scoping
  • Planning and Estimating for Requirements Discovery
  • Facilitating a Requirements Discovery Session
  • Writing Business Systems Specifications

2 reviews for Business Analysis Skills Training Workshop

  1. blank


    I think this course was super helpful and provided a lot of great tools I plan to utilized going forward!

  2. blank


    The course was extremely rich! The material was robust, but not too dense. I appreciated the practical applications.

    I also thought that the AI presentation was extremely valuable. I appreciated that the course covered basics, but was also future-forward.

    Dave was great! He had great energy and was able to help answer questions and elaborate on the basics in a digestible way. His materials were easy to follow and he was incredibly helpful.

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