IAG provides discounted 36-month support subscription extensions for eaDocX licenses. An Extension may be purchased no later than two months after the existing expiry date. The extended period of support will continue from the previous expiry date.
eaDocX Support Subscription includes:
- Unlimited access to product updates.
- Ticketed support for any issues that you may have with the product.
Registered customers with current support subscriptions can submit email support tickets through the website. Requests can include bug reports, requests for feature enhancements or specific issues in their use of the software.