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Course Description:
This two day applied course provides the steps and practices to effectively gather business and system requirements. Participants learn a variety of practical communication, analysis and modeling techniques -- the best practices used in the Requirements Elicitation Process. And even more importantly, participants are taught - and given the opportunity to practice how to apply them on systems development projects.
The course teaches a very practical systematic approach to requirements analysis and definition. This is a proven, effective, real world approach that will enable a defined and consistent method that is easily learned and easily applied. Participants will learn specific modern methods, strategies and techniques that can be easily integrated into a company's existing methodologies and practices.
| Name |
Specifying Client Requirements (SCR) |
| Duration |
Two (2) days |
| Type |
Instructor-led |
| Target |
Business Analysts, Business Systems Analysts, Project Leads |
| Rating |
5 stars: IAG's Most popular course! |
| Purpose |
To learn indepth, practical techniques to gather and define business requirements |
Click here for information on claiming IIBA professional development credits
Course Content:
1. The Requirements Discovery Process
2. Requirements Planning
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Requirements Planning Activities
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How to Discover & Describe Business and Project Objectives
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How to Discover & Describe Project Scope
3. Requirements Elicitation
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Methods to Elicit Requirements
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How to Discover & Describe Business Activities
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How to Discover & Describe Information Requirements
4. Requirements Analysis and Documentation
5. Requirements Verification and Review
6. Requirements Validation and Acceptance
Learning Objectives:
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How to use the right elicitation techniques, models, steps and questions appropriate for the various stakeholder groups (users, senior management, non-technical, business subject-matter-experts, detail oriented, high-level, etc.)
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Understand the critical success factors for a requirements meeting including setting SMART objectives and expectations, using a systematic process and questioning techniques, using visual modeling, keeping the meeting focused, using business language
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Identify clients’ business needs easily, without needing to be a subject matter expert
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How to work directly and interactively with business clients in defining project requirements
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Conduct fast and efficient analysis – maximizing the time and resources of the company
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How to apply industry best practices for discovering, describing and documenting requirements for various projects (new development, maintenance and package) and in various environments (iterative, incremental and waterfall)
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Identify true user requirements versus "nice-to-have"
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How to organize and model the information requirements into business objects and data elements
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Learn the steps, questions and techniques for business process and data modeling – using such tools as context diagramming, use-case modeling, data flow diagramming, functional narratives, process modeling, data descriptions, entity relationship diagrams)
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How to analyze client business requirements and produce requirement specifications
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Complete a business requirement specification that’s ready for design, development or sourcing software
| Business Analysis Competencies |
|
Coverage |
|
Objective |
| Analytical & Systems Thinking |
|
S/I
|
|
A
|
| Change Leadership |
|
M/I
|
|
A
|
| Requirements Planning |
|
I/I
|
|
SD
|
| Requirements Elicitation & Analysis |
|
I/D
|
|
SD
|
| Requirements Management |
|
I/I
|
|
U
|
| Client Relationship Management |
|
M/I
|
|
A
|
| Consensus & Agreement Building |
|
M/I
|
|
U
|
| Professional Knowledge |
|
M/I
|
|
A
|
| Modeling |
|
I/D
|
|
SD
|
| Communication |
|
I/D
|
|
SD
|
| Self-Management |
|
M/I
|
|
A
|
| Teamwork |
|
M/I
|
|
A
|
| Leadership |
|
S/I
|
|
A
|
Legend
|
Coverage
|
|
Objective
|
| |
|
|
|
|
| I/D |
In-depth, Direct |
|
SD |
Skill Development |
| I/I |
In-depth, Indirect |
|
U |
Understanding |
| M/D |
Moderate. Direct |
|
A |
Awareness |
| M/I |
Moderate, Indirect |
|
|
|
| S/D |
Some. Direct |
|
|
|
| S/I |
Some, Indirect |
|
|
|
| N/A |
Not Addressed |
|
|
|
|