"Writing Business System Specifications"

Course Content:

• Documentation Fundamentals
  The Role of a Documentation Practitioner
  The Key Objectives of Requirements Documentation
  The Seven Factors to Successful Documentation

• Preparing For the Session
  Preparing Yourself
  Preparing Your Team
  Preparing Your Environment
  Preparing the Participants

• Capturing Requirements During a Discovery Session
  Listening Skills
  Organization Techniques
  Knowing What to Document

• Writing Quality Specifications
  Dealing with Missing, Contradictory and Unclear Information
  Handling Complexity
  Identifying and Resolving Incorrect Information

• Documenting Requirements
  Different formats for Writing Use Cases
  Writing the Use Case Steps
  Writing Functional Requirements
  Writing the Information Requirements/Data Definitions

• Refining, Completing & Packaging the Specification
  Refining and Completing the Documentation
  The Five "C’s" to Quality Specifications
  Packaging and Producing the Documentation
  Using Requirements Documentation/Management Software