"Specifying Client Requirements"

Learning Objectives:

• How to use the right elicitation techniques, models, steps and questions appropriate for the various stakeholder groups (users, senior management, non-technical, business subject-matter-experts, detail oriented, high-level, etc.)
• Understand the critical success factors for a requirements meeting including setting SMART objectives and expectations, using a systematic process and questioning techniques, using visual modeling, keeping the meeting focused, using business language
• Identify clients’ business needs easily, without needing to be a subject matter expert  
• How to work directly and interactively with business clients in defining project requirements 
• Conduct fast and efficient analysis – maximizing the time and resources of the company
• How to apply industry best practices for discovering, describing and documenting requirements for various projects (new development, maintenance and package) and in various environments (iterative, incremental and waterfall)
• Identify true user requirements versus "nice-to-have"
• How to organize and model the information requirements into business objects and data elements
• Learn the steps, questions and techniques for business process and data modeling – using such tools as context diagramming, use-case modeling, data flow diagramming, functional narratives, process modeling, data descriptions, entity relationship diagrams) 
• How to analyze client business requirements and produce requirement specifications
• Complete a business requirement specification that’s ready for design, development or sourcing software