Selective Requirements Outsourcing
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Client: Salt River Project (SRP) (The largest utility in Arizona with over 4,300 employees and just under one million customers)
Overview:
Since 1999, IAG has completed dozens and dozens of projects with the pragmatic management team of SRP – acting like a Center Of Excellence for the SRP organization – with IAG staff leading the Business Analysis /Requirements Facilitation/Management roles for the intial stage of a project then transitioning these roles to SRP staff over time.
This program included assistance in defining and implementing the analysis practices and process for all projects by all IT analysts, as well as designing client-specific courses and training selected Business Analysts in business requirements facilitation and documentation skills in support of the process.
Utilizing our turn-key capability accelerated the transformation of SRP's analysts into a highly efficient and progressive organization. Our team provided consulting assistance, project staffing to complement internal resources, delivered group training, and provided one-on-one coaching and mentoring with SRP staff on numerous project across the organization.
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